It’s often the case when you work in a large company or institution that you find yourself contacting people whom you’ve never actually met … sometimes even asking them for work! Although I’ve been covering Research administrative duties since the end of November 2013, and I’ve been in post officially since February 2014, it’s still not been possible to meet everyone in PGR. So if I haven’t met you yet, please accept my apologies and allow me to introduce myself …
Research Support Officer
My job is Research Support Officer, providing administrative support (or professional services) to the Research and PGR section. The Research support team is still coming together and there is work to be done on clarifying responsibilities and procedures. But in practice, I can assist with:
• Admissions queries
• SIMS queries
• Academic regulations pertaining to PGR degree studies
• Enrolment and Induction information
• Monitoring reviews process – forms, deadlines, required work, organisation of meetings
• Thesis submission and Viva
• Staff-student query organisation
• Finance and equipment queries – as a first point of contact, refer to other departments
• Liaison with UGC, Grad Centre about training and funding opportunities and events
• Letters (of reference, permission to travel, confirmation of registration, etc.)
I’ve actually worked for the School for 18 months, having joined the School of Nursing and Midwifery Studies (SONMS) in November 2012 as an Admissions Assistant (Undergraduate and PGT). Prior to that, from 2005-2010, I worked in the Schools of European Studies, Architecture, and Physics & Astronomy, primarily in Postgraduate.
Quite a lot has changed over that time — virtual learning and working environments, increased collaboration, paperless processes, etc.–and processes and procedures can vary considerably even across Schools within the University.
But much remains the same – especially in the structure of PGR degrees and in the particular nature of working relationships amongst students and members of staff (academic and administrative). And much has also improved. I’ve seen how facilities, resources and opportunities (both academic and social) have expanded for research students over the past decade. Right now we’re looking forward to the expansion in Eastgate House, which will include new and dedicated facilities and space for PGR/Research.
One thing which cannot be emphasised enough is that students need to take charge of their degrees and take advantage of the resources available in the School and throughout the University. In the coming months, we hope that the PGR community will grow and become even more active and engaged in shaping the PGR experience within the School.
- Resident in UK since 2004
- Birthplace: Philadelphia, Pennsylvania (USA)
- First trip abroad – to Ireland, six weeks in July/ August (high school trip) – my first lesson in understanding that the British Isles don’t really have a ‘summer’
- First trip to the UK — study abroad semester at the School of English and American Studies, University of East Anglia, Norfolk 1993 (when Britpop was sweeping the nation)
- First degree – BA English and history (concentrations in English language/linguistics and medieval literature/history) from Temple University in Philadelphia (a city campus, like Cardiff). Studied Old English and Latin (also know a bit of German and Spanish). Worked in a bakery, a coffee shop, a department store, catering company, and a book store.
- Further studies — I’ve since done some Postgraduate studies (not yet completed) at Cardiff University in Medieval British Studies. Main interests – early medieval (Anglo-Saxon and Celt) period literature, archaeology, church history.
- First real job — corporate communications assistant (General Accident Insurance); since then, I’ve been employed in editorial and marketing for an academic publisher (Harcourt); content management for a software start-up (Kenexa); editing, production and project management for a proposal production group (KPMG Consulting ); and as a freelance writing/editing.
- Taught English to employees of SanofiPharma in Montpellier, France for a semester internship.
- Own a bass guitar, guitar and a metal detector – not yet proficient in any of them!
- Hobbies, interests and side projects– writing; genealogy/genetics and social history research; archaeology; travel; live music (Globe, Cardiff Students Union), performances (WNO, Cardiff Philharmonic, RWCMD, etc.) and theatre; books and film;hill walking;visiting heritage sites; lectures and workshops (Cardiff Lifelong Learning does some great ones, but there are history and civic societies as well as national heritage sites that also deliver worthwhile talks); photography.
- Pets – currently, one tortoiseshell cat named Olwen whom I found living in the garden of my first home in Cardiff 10 years ago
- Current challenges – growing veg, learning to drive, cycling
Hope to see you soon.